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Frequently Asked Questions

What is XRANK?

XRANK is a video leaderboard for X (formerly Twitter). We aggregate and rank trending videos by views, likes, recency, and a unique "Gems" score that finds hidden viral content.

How often is the leaderboard updated?

The leaderboard data is refreshed every hour. Pull down on the main screen to get the latest data.

What is "Gems" sorting?

Gems mode ranks videos by their engagement-to-view ratio. This surfaces high-quality content that hasn't gone mainstream yet — hidden viral gems. Gems sorting is a Pro feature.

How do I submit a video?

Tap the "+" button on the main screen and paste an X/Twitter video link. You can also use the Share Extension: when viewing a post in the X app, tap Share and select XRANK.

What does XRANK Pro include?

Pro unlocks Gems sorting, Monthly and All-time leaderboards, unlimited video submissions, and an ad-free experience. Plans start at $1.99/month with a free trial.

How do I cancel my subscription?

Open iOS Settings > tap your Apple ID > Subscriptions > XRANK > Cancel Subscription. Your Pro access continues until the end of the current billing period.

How do I restore my purchase?

Go to Settings in the app, then tap "Restore Purchases". This will sync your Pro status with your Apple ID.

Is XRANK affiliated with X/Twitter?

No. XRANK is an independent application developed by GentleFlow Tech. It is not affiliated with, endorsed by, or sponsored by X Corp.

I found copyrighted content. How do I report it?

Please email us at support@gentleflow.tech with the video details and your ownership claim. We take DMCA requests seriously and will act promptly.

Still need help?

Email us at support@gentleflow.tech

We typically respond within 24 hours.

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